Terms & Conditions

All Doctorcite.com users are deemed to have read and agreed to the Terms and Conditions provided below without any impairment in judgment resulting from (but not limited to) mental illness, mental handicap, intoxication, medication, or any other health or other problem that could impair judgment.

The Terms and Conditions and Disclaimer Notice and any or all Agreements of www.doctorcite.com pertain to the following terminology:


  • Terms like "Client", “User”, “You” and “Your” make reference to you; you are the person accessing www.doctorcite.com and accepting the Company’s terms and conditions.


  • Terms like "The Company", “Ourselves”, “We” and "Us", make reference to our Company i.e., www.doctorcite.com.
  • Terms like “Party”, “Parties”, or “Us”, make reference to both the Client and www.doctorcite.com, or either the Client or www.doctorcite.com.

All terms refer to the acceptance and consideration of payment necessary to guarantee the process of assistance to the registered and/or guest users of www.doctorcite.com in the most appropriate manner.

The usage of above terminology to any degree or extent in the singular, plural, capitalisation and/or he/she or they, are considered as similar and thus referring to same. Any wording in this page may vary slightly by policy as per the general state of things at any given time.

As a site user / responsible consumer your privacy is very important to us and as part of safeguarding your privacy, we provide  his notice to explain our policy. We request you to kindly stop accessing and leave the site if you do not accept our below mentioned Terms & Conditions.

For Doctors

Doctors with honest practice records are welcomed to www.doctorcite.com to create an account and spread their medical  services to new horizons. To provide virtual means to medical services www.doctorcite.com is featured with live video chat that  helps the doctors to enhance their medical service engines. Doctors here should note that the site is not intended for  emergency services.

You are requested to follow the registration procedure to create an account in the site. Your valid email address will be taken      as username while creating a user account. We recommend you to create a secure password ensuring account protection on the site. Forgotten password can be retrieved from our database and a new password can be created in case of any fears or apprehensions.

Upon successful registration and login to www.doctorcite.com, You can proceed creating your profile summary which includes  your personal, professional, educational and social information. You are allowed to select your specialized medical  services that are offered by the site to customers. We expect the registered doctors have clean and fair practice records and the same information will be reflected accurately with your profile picture. False and inaccurate or conspicuously indecent  information will be identified and immediately removed by the site administrator with or without prior notice. You should produce all the supporting documents relevant to the information given about yourself in case of any such requirements for cross verification.

Your online video consultations are solely responsible for your revenue generation on the site and your account will show your  earnings through video consultations. The amount when reached a tangible mark will be released to the registered bank  account given by you. You can also purchase credits to initiate video meetings with other doctors. The purchased credits  can be viewed and managed on the site. Your continuous use of www.doctorcite.com services will engage you in the smart management of your appointments with patients.

www.doctorcite.com encourages fair usage of the site which means your accessing of the site should not indulge in any false   content, offensive, erroneous, foul, improper, sexually embarrassing, or in other respects or ways violating the law. Your   agreement on our terms and conditions apparently provides us evidence that you accepted to not to post any copyrighted material unless you own the copyright or you have written consent from the owner of the copyrighted material. Any  material considered as spam, unheeded advertisements and other associated solicitations are strictly forbidden by law.

Each activity you perform on www.doctorcite.com is recorded as we track the IP addresses and in case if you have to be  blacklisted from the site your ISP will be contacted with or without any prior notice. All major violations of this agreement will be  directed to such kind of bans.

www.doctorcite.com amends or updates this document at any moment under any undisclosed circumstances. Changes   made to the terms will be published on the site 30 days before they are actualized in the core business. We consider all  trademarks and logos used in the site as part of our business assets and nothing can be treated/saved/claimed, copied, distributed or otherwise, for use in anyways apart from accessing the site and availing the features. You will undergo legal  proceedings in case if you copy, transfer, save, and distribute the site’s information.

For Users:

By visiting, accessing or registering on this Site, you unconditionally accept to be bound by the terms and conditions provided  herein below ("Terms of Service"). If you do not agree to these Terms of Service, please do not access or use this Site. You agree and confirm that the Terms of Service may be amended from time to time without notice. Please ensure that you periodically update yourself ofthe current version of the Terms of Service. Information or advice provided on the Site by professionals should be used merely as a guide rather than a definitive recommendation to adopt any specific action or treatment. Doctorcite.com (also called Doctorcite), the owner of the website, "www.Doctorcite.com" and professionals who offer services through this website accept no responsibility for any medical, legal or financial events or outcomes related to services attained through the use of the Site, which is being provided on an as is basis as a platform to get health information.

All users must be 18 years or older.

The information on this Website (including but not limited to live video chat, emails, phone support) is provided for general informational purposes only and SHOULD NOT be relied upon as a substitute for sound professional medical advice, evaluation or care from your physician or other qualified healthcare provider. Nothing on this Website should be used for treating or diagnosing a medical or health condition or for replacing any relationship with your physician or other qualified healthcare provider. The health information furnished on this Website and the interactive responses (if any) furnished by or through, this Website are not intended to or implied to be professional medical advice. You are recommended to consult other sources and confirm the information contained within this Website. Consult your own physician regarding the applicability of any opinions or recommendations with respect to your symptoms or medical condition. For medical concerns, including decisions about medications and other treatments, you should always consult your physician or other, qualified healthcare professional. In serious cases, seek immediate assistance from emergency personnel. If you have or suspect that you have a medical problem or condition, please contact a physician or other qualified healthcare provider immediately. YOU SHOULD NEVER DISREGARD MEDICAL ADVICE OR DELAY IN SEEKING IT BECAUSE OF SOMETHING YOU HAVE BEEN ADVISED OR READ ON THIS WEBSITE (including but not limited to live video chat, emails, phone support). No medications, diet supplements or treatments as may be described on this Website should be taken or begun without first consulting your  physician or other healthcare provider.

Nothing transmitted to or from this Site constitutes the establishment of a doctor-patient relationship between you and any professional who uses Doctorcite website. The site is not intended to prescribe medicine and diagnose a medical condition. The Site is not intended to be used to treat a medical emergency or medical condition. The Site is not intended to be used to Advise or resolve legal, medical or financial issues outside the scope of what has been agreed or provided. For any medical emergency, immediately contact the emergency number in your country. Doctorcite does not regularly review the posts on the Site (excluding, however, Doctorcite ' right to access accounts to ensure that the system is working and/or in the case of any technical dysfunction) and the views expressed therein are those of the posters and do not necessarily reflect those of Doctorcite , its owners, managers, directors, employees, agents, partners, advertisers or affiliates. Doctorcite assumes no responsibility for the posts or the information contained therein, nor does it make any claims, promises or guarantees about the accuracy, suitability or completeness of any of the information on the Site or in the posts. All advice and/ or information obtained directly or indirectly from this website are provided at your own risk.

For health advice in particular, but not exclusively, before acting on any of the advice, the user should confirm that such action is applicable and suitable by referring to his or her own medical practitioner or attaining the second and third opinion of other medical practitioners. The limitations associated with consultations or other services exclusive of physical examination, in person legal advice or onsite and extensive investigations should be recognized. Neither Doctorcite nor any of its owners, managers, directors, employees, agents, partners, advertisers or affiliates assumes any legal responsibility for any incorrect or misleading information provided by any professional or contained within the Site.

Access to the Site and Content may not be legal by certain persons or in certain states or countries. If you access the Site from outside India, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction. Provisions relating to the liability of Doctorcite and its licensors, user submissions, Indemnity, Jurisdiction, and Complete Agreement, survive the expiration or termination of these Terms and Use for any reason whatsoever. Doctorcite makes no claim that the contents of the Site, such as text, graphics, images and information obtained from service providers and any other material contained on the Site (the "Content") is appropriate or may be downloaded in a particular jurisdiction.

You also agree that you understand that the professionals that participate may or may not be affiliated with, employed by or agents of Doctorcite and that we make no representations as to the qualifications of any of the physicians who participate in the network. Any listing, name, content, material of any professional or firm found on this site does not constitute any endorsement or recommendations. When deciding to take advice and/or hire any professional or firm, you should do your own independent research as to the accuracy of the credentials expressed in the Content.

The Content is for informational purposes only. The Content is not intended to be a substitute for face- to-face professional advice, diagnosis, or treatment. Always seek the advice of a physician within your jurisdiction with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of information provided by a professional through the Site. If you think you may have a medical emergency, call your doctor or emergency services immediately. Doctorcite does not recommend or endorse any specific tests, products, procedures, opinions, or other information that may be mentioned on the Site. Reliance on any information provided by any professional through the Site, Doctorcite employees, others appearing on the Site at the invitation of Doctorcite , or other visitors to the Site is solely at your own risk.

Doctorcite may, without giving notice, delete any account or information contained on the Site for any reason whatsoever.

You agree that you will not use the Site to post any advertisement or other commercial message. You agree that you will not post any knowingly false, defamatory, inaccurate, abusive, harassing, obscene, sexually oriented or threatening message or material that is illegally invasive of another person's privacy. Upon receiving any complaints, Doctorcite will attempt to delete any inappropriate posts as quickly as possible; however, the submissions are generally posted in real-time and are not reviewed by Doctorcite before they are posted to the Site.

The Content ("Copyright Content") is protected by copyright under both Central and State laws, and foreign laws. Title to the Copyright Content remains with Doctorcite or its licensors. Any use of the Copyright Content not expressly permitted by these Terms and Conditions is a breach of the Terms and Conditions and may violate copyright, trademark, and other laws. Inquiries or applications for permission to copy any Copyright Content otherwise than is permitted by these Terms and Conditions should be directed to [email protected] Content and features on the Site, including these Terms and Conditions are subject to change or termination without notice in the editorial discretion of Doctorcite . All rights not expressly granted herein are reserved to Doctorcite and its licensors. If you violate any of these Terms and Conditions, your permission to use the Copyright Content automatically terminates and you must immediately destroy any copies you have made of any portion of the Copyright Content.

You agree that you use the Site on your own free will and it is not guided by any promotional emails, phone calls and advertisements from Doctorcite and its affiliates and partners. The use of the Site and the Content is at your own risk. When using the Site, information will be transmitted over a medium which, in many cases, is beyond the control and jurisdiction of Doctorcite . Accordingly, Doctorcite assumes no liability for or relating to the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Site. The Site and the Content are provided on an "as is" basis. Doctorcite , its licensors, and its suppliers, to the fullest extent permitted by law, disclaim all warranties, either express or implied, statutory or otherwise, including but not limited to the implied warranties of merchantability, non-infringement of third parties' rights, and fitness for particular purpose. Specifically, Doctorcite makes no representations, warranties or guarantees about the following:

1.The accuracy, reliability, completeness, correctness, or timeliness of the Content, software, text,graphics, links, or communications provided on or through the use of the Site.

2.The satisfaction of government regulations or the laws of any jurisdiction with regard to the ability to use the Site or requiring disclosure of information contained on the Site.

To the fullest extent permitted by law, neither Doctorcite , its licensors, its suppliers, nor any third parties mentioned on the Site shall, in any event whatsoever, be liable for any damages (including, without limitation, incidental and consequential damages, personal injury/wrongful death, lost profits, or damages resulting from lost data or business interruption, including any computer virus) resulting from the use or inability to use the Site or the Content, whether based on warranty, contract, tort, or any other legal theory, and whether or not Doctorcite is advised of the possibility of such damages.

To the fullest extent permitted by law any claims arising in connection with your use of the Site and any of its Content, must be brought within one (1) year of the date of the event giving rise to such action occurred. Doctorcite does not endorse any professional and does not intend to be a source of advertising, solicitation or legal advice on the behalf of any professional. To the fullest extent permitted by law, Doctorcite is not responsible for the content of linked third-party sites, sites framed within the Site, or third-party advertisements, and does not make any representations regarding their content or accuracy. Your use of third-party websites is at your own risk and subject to the terms and conditions of use for such sites.

Doctorcite does not endorse any product advertised on the Site.

The information on this Website is not exhaustive and is provided "AS IS" and without any warranties of any kind, either express or implied. All implied warranties of merchantability and fitness for a particular purpose or use are hereby excluded. Disclaimer of Liability of Doctorcite, if any, for damages (including without limitation liability arising out of tort, strict liability, negligence, contract or patent or copyright infringement) shall not exceed the lesser of (i) the fees paid, if any, to Doctorcite for the particular information or service provided on this Website or (ii) INR.100.00 (Indian Rupees). Doctorcite.com shall not be liable under any theory of indemnity. In no event shall Doctorcite be liable for any damages other than the amount referred to above. All other damages, direct or indirect, special, incidental, consequential or punitive are hereby excluded to the fullest extent permitted by law, even if Doctorcite.com has been advised of the possibility of such damages. Doctorcite.com expressly disclaims and DOES NOT WARRANT that the functioning of this Website will be uninterrupted or error free; that any errors will be corrected; that any information on this Website is complete, accurate (although Doctorcite.com strives for accuracy), or timely (or will be updated); and that this Website, or the server that makes it available, is or will be free of viruses or other harmful components. You are solely responsible for any damage to your computer system or loss of data that results from downloading any material from this Website.


You agree that you are solely responsible for anything you post on the Site and that you agree to defend, indemnify, and hold Doctorcite , its officers, directors, employees, agents, licensors, and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your violation of these Terms and Conditions or any claims based upon your posts/submissions on the Site. You further consent to abide by the spam policies. Failure to do so may result in cancellation of your account with Doctorcite . The use of this Site is entirely at your own risk, and in no event shall Doctorcite be liable for any direct, indirect, incidental, consequential, special, exemplary, punitive, or any other monetary or other damages, fees, fines, penalties, or liabilities arising out of or relating in any way to this Site, or sites accessed through this Site, and/or content or information provided herein. Your sole and exclusive remedy for dissatisfaction with the Site is to stop using the Site. Access to the Site may not be legal by certain persons or in certain states or countries. If you access the Site from outside India, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction.

You expressly understand and agree that:

Your use of Doctorcite is at your sole risk. the site is provided on an "as is" basis and without warranty of any kind. to the maximum extent permitted by law, Doctorcite expressly disclaims all warranties and conditions of any kind, whether express or implied. Doctorcite does not make any warranty

1) that the site will meet your requirements or is merchantable or fit for a particular purpose,


2) that the site will be error- free or bug-free,


3) regarding the security, reliability, timeliness, or performance of the site,


4) that any errors in the site will be corrected,


5) accuracy, suitability or completeness of the information contained in the site,


6) regarding the qualifications of the professionals that provide services or advice on the site,


7) any incorrect information or advice provided by the professionals or contained within the site,


8) for any medical, legal or financial events or outcomes related to services attained through the use of this site and


9) delay in calling back or reconnecting, to obtain complete advice from the professional


10) any information or materials obtained by using this site,


11) your choice to seek professional medical advice, or your choice of choosing a specific service/package based on the information provided through this site, is done at your sole discretion and/or risk.

You expressly agree that exclusive jurisdiction for any dispute with Doctorcite , or in any way relating to your use of the Site, resides in the courts of the India and you further agree and expressly consent to the exercise of personal jurisdiction in the courts of the Bangalore, India in connection with any such dispute including any claim involving Doctorcite or its affiliates, subsidiaries, employees, contractors, officers, directors, telecommunication providers, and content providers. These Terms and Conditions are governed by the internal substantive Indian laws of the land, without respect to its conflict of laws principles. If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect. No waiver of any of these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or any other term or condition.

These Terms and Conditions constitute the entire agreement between the parties and superceded all other agreements relating to the subject matter, and set out the complete legal relationship between Doctorcite and any other party arising from or connected with the subject matter. For the voidance of doubt, in the case of any conflict between these Terms and Conditions, and any other agreement, these www.Doctorcite.com Terms and Conditions apply only.

Doctorcite reserves the right to place any third party advertisements on the Site at any time and without notice or liability. Doctorcite reserves the right to charge Doctorcite Account holders in the future with prior notice. Doctorcite Account holders are not, however, obliged to pay for such account membership retrospectively. Doctorcite reserves the right to release professionals' responses in circumstances where a client has paid (or a professional has waived) the requisite fee owing to technical difficulties, if and when necessary. Doctorcite reserves the right to limit account holders use of Doctorcite Accounts. Questions or comments regarding the Site should be directed by electronic mail to [email protected] The contents on the portal are provided by Doctorcite for use by the online users as a quick reference of information about doctors, hospitals and other healthcare services providers. The listing of the doctors, hospitals and other healthcare services providers on the portal is not intended as a tool for verifying the credentials, qualifications, or abilities of any person or organization. Inclusion in the Directory Listing does not imply recommendation or endorsement nor does omission in the Directory Listing imply Doctorcite disapproval. Doctorcite endeavors to list only the registered medical practitioners but Doctorcite has not verified their credentials. Before acting on any of the suggestions from the doctors listed on Doctorcite, please discuss with your treating physician. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on Doctorcite website or have had Live online chat or phone call or Email communication with a Doctorcite team member including the Doctorcite doctors.

Any information provided by Doctorcite employees including the doctors on helpline (Phone, Live Chat and Email) is provided to general public to make a more informed decision. Doctorcite will not be liable for any damages or any loss (including that of health, life, limb or livelihood) of any kind because of following the advice or instruction given by Doctorcite employees, associates, contractors and online users. You are prohibited from republishing, selling, duplicating, or "scraping" for commercial or any other purpose whatsoever, the Directory Listing or any of the data or other information contained therein, in whole or in part, in any medium whatsoever.

The Directory Listing is provided on an "AS-IS" basis. Doctorcite disclaims all warranties, either express or implied, including but not limited to the implied warranties of merchantability and fitness for particular purpose. Without limiting the foregoing, Doctorcite does not warrant or represent that the Directory Listing or any part thereof is accurate or complete. You assume full responsibility for the communications with any doctor or hospital or other healthcare services providers you contact through the Directory Listing. Doctorcite shall in no event be liable to you or to anyone for any decision made or action taken by you in the reliance on information provided on our portal.

Payments and Refund Policy

All payments are processed in the form of CREDITS only. Credits has to be purchased through the integrated third party payment gateway only in two Denomination which is INR and USD. Conversion value of credits is displayed on the website for all users clearly. The conversion values are subject to change based on the currency rates. Unused credits after paying the doctor’s consultation fees will be available in user’s account which can be viewed in user’s profile. In case of any deduction of credits due to technical glitches will be re added to user’s account. In case if the credits are not added back to your account within 48 hours, user will have to write an email to [email protected] to address the issue. Same shall be addressed after a thorough investigation from our compliance team.

Doctorcite will not be liable for any damages of any kind arising from the use of this site or phone service or email communication, including, but not limited to, direct, indirect, incidental, punitive or consequential damages. By using the Doctorcite Portal and the Phone and Email services, you agree to the Terms and Conditions.


1.Information provided on this website is courtesy of Doctorcite and its partners. The information is provided on an as is and as available basis.

2.Doctorcite provides its content on this website to you, subject to the Conditions for Use("Conditions"), which may be updated by Doctorcite from time to time without notice. You should reviewthe Conditions periodically for changes.

3.Doctorcite gathers data from a variety of different sources, public and private. While we strive to provide the most accurate, up-to-date information possible, we can't guarantee that our listings are completely without error. If you feel some data is missing or inaccurate, you can submit updated information.

4. The materials are not exhaustive, and the content will not always reflect all the recent research in all areas of medicine. Information presents the more commonly found aspects of medical conditions which are likely to be of general interest, and for editorial reasons may not include certain substantive and commonly found phenomena.

5. Doctorcite makes no representation or warranties of any kind, express or implied, on the information content or operation of this site. Doctorcite makes no representations concerning the quality of the products and services listed on this site, and information or links to other websites do not constitute a recommendation or endorsement by Doctorcite.

6. Your contact details and certain other information about you are subject to our Privacy Policy. For more information, please scroll down to see our Privacy Policy.

7. Your correspondence or business dealings with, or participation in promotions of, advertisers and merchants found on or through our website, including payment and delivery of healthcare services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser or merchant. To the fullest extent permitted by applicable law, you agree that Doctorcite shall not be responsible or liable for any loss or damage of any kind incurred as the result of any such dealings or as the result of the presence of such advertisers and merchants on our website.

8. Doctorcite recommends users who find inappropriate content to contact us immediately in orderthat we may take such action as we in our sole discretion deem fit, including removing any content. In addition, we reserve the right and the Moderators are authorized to remove any material of which they are aware which infringes these terms of use or which we otherwise consider inappropriate.

The aid acknowledges the purpose of satisfying the Client’s needs in respect of provision of www.doctorcite.com stated services/products, in accordance with and subject to, prevail the disciplines of electronic business as per the Indian judicial system.

Your use of the site, the services and the content is subject to the above Terms & Conditions and Disclaimer. If you find these Conditions unacceptable, we request that you do not use this portal.